Privacy Policy
Last updated October 16, 2026
This policy explains what information CRAFTTERA Architectural Finishes (“CRAFTTERA”, “we”) collects through this website, how we use it and the choices you have. Draft for review by counsel before publication.
Information we collect
- Information you send us: your name, phone number, email, location, project details, photos and any message you write in our forms.
- Usage information: pages visited, the device and browser used and how you arrived at the site, collected through cookies or similar tools if analytics are enabled.
How we use it
- To reply to your request, arrange a consultation and prepare an estimate.
- To send text messages about your project, only if you agreed to receive them.
- To understand how the site is used and improve it.
We do not sell your personal information and we do not share it for cross-context behavioral advertising.
Text messages
If you opt in, we send messages about your project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to texts is not a condition of any purchase.
Service providers
We use providers to host the website, store form submissions and send email and text messages. They process information only on our behalf. If a Google reviews card is shown on a page, your browser connects to Google when it loads, under Google’s own privacy policy.
Your California privacy rights
California residents may request to know what personal information we hold about them, ask us to correct or delete it, and opt out of its sale or sharing (we do neither). We will not treat you differently for exercising these rights. To make a request, contact us by email at info@crafttera.com.
Retention and security
We keep project inquiries for as long as needed to respond and to keep records of our work, and we use reasonable safeguards to protect them.
Children
This site is not directed to children under 16, and we do not knowingly collect their information.
Changes and contact
We will post any changes on this page with a new date. Questions about this policy can be sent by email at info@crafttera.com.